Services
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Frank Parsons understands the needs of your business – from the office desktop to data center management. Our comprehensive offering of services can assist you with many important tasks and day-to-day functions, such as
ensuring data security, increasing efficiency, decreasing downtime, preparing for changes in technology, managing documents, and maintaining equipment – all while working to manage your costs to allow for future growth.
Our sales and customer care professionals are trained and ready to assist you with evaluating your service requirements. Please give us a call to discuss your needs at 1-800-372-7766, Monday through Friday between 8:00am and 5:30pm. |
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Media Migration
Data centers must meet the challenge of migrating vast amounts of data to realize performance and cost improvements. Frank Parsons offers media migration services that can reduce cost, space and retrieval time by moving data to new
technology. Migrating backups to the same platform eliminates the need to maintain multiple systems, increasing efficiency while saving money and valuable space needed for future growth.
For more information, please contact your sales representative or give our
customer care department a call at (800) 372-7766.
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Media Destruction
Frank Parsons offers secure media destruction where the data is completely eradicated and the tape is physically destroyed in compliance with all EPA guidelines and safeguards to address both security and environmental concerns.
For more information, please contact your sales representative or give our
customer care department a call at (800) 372-7766.
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Media Buy Back
You can turn your outdated technology into resources for acquiring new tape and equipment with the Media Buy Back program offered through Frank Parsons. You can sell your old data tapes for a return on your investment with the assurance
that a thorough data eradication procedure is performed in a manner that is secure and environmentally sound. Your data will be handled with extreme care at all times to ensure the security of your sensitive information until comprehensive data eradication
is completed and verified.
Learn more about Media Buy Back
For more information, please contact your sales representative or give our
customer care department a call at (800) 372-7766.
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Data Center Health Checks
Frank Parsons can assess the current “health” of your data center through our Data Center Health Check service. We address numerous issues including cooling status, available power for future growth, causes and cures of
hot spots, and the “health” of your data center to bring in new technology. We will provide a detailed report of existing data center conditions, as well as capacity planning details, facilities utilization/health, security policies, monitoring,
power, and cabling infrastructure.
For more information, please contact your sales representative or give our
customer care department a call at (800) 372-7766.
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Secure, On-Site Hard Drive Crushing
Sensitive information stored on old hard drives poses a huge security risk and can leave your company vulnerable to a data breach. With the rise in identity theft, compliance with privacy laws, and cyber criminals trying to obtain personal information,
you need a solution to ensure the complete destruction of your old hard drives. Frank Parsons offers the answer with secure, on-site Hard Drive Crushing. Simply deleting, erasing or overwriting files is not sufficient for safeguarding
your data and reformatting is very tedious and time consuming. The Hard Disk Crusher can destroy a disk and its stored data beyond recovery in just seconds without the need for a peripheral PC or workstation. All destroyed hard drives are inventoried
to record their serial numbers and a certificate of destruction is issued for compliance with all privacy laws.
Hard Drive Crushing Flyer, Download PDF (79k)
For more information, please contact your sales representative or give our
customer care department a call at (800) 372-7766.
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Third Party Maintenance
Frank Parsons can provide post-warranty IT maintenance services on your multi-vendor equipment at multiple locations. Our Third Party Maintenance service can save you time and money by consolidating IT maintenance on multiple vendor
products, such as HP/Compaq, IBM, Dell, EMC Storage and Sun, into one flexible program. This allows you to extend the useful life of your current equipment while reducing IT expenses. The service also includes on-site, local or next business day spares,
technical support, and repeatable and scalable parts services. We can provide comprehensive lifecycle management - from desktop to data center.
For more information, please contact your sales representative or give our
customer care department a call at (800) 372-7766.
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Data Eradication
There is significant business risk associated with inadequate compliance with today's laws and regulations governing the safeguarding of data. When it comes to eradicating data, often times the line of least resistance seems to be the physical destruction
of the media. Unfortunately, this can carry both economic and environmental consequences. Frank Parsons offers a more sensible approach with data eradication services, ensuring all data is safely and securely eradicated with exceptional
safeguards and redundancies. The audit process provides a final archive document showing the date, location and eradication procedure for each Volser number.
For more information, please contact your sales representative or give our
customer care department a call at (800) 372-7766.
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Encryption Services
Protect your company’s hard-earned reputation and trustworthiness by preventing confidential information from falling into the wrong hands. Frank Parsons offers Disk and Tape Encryption services providing complete encryption of
stored data on disk and tape storage media. Options for encrypting data include appliance-based encryption or software-based encryption. Each option includes global key management - a critical requirement for secure data encryption – for complete
key security while ensuring recovery of encrypted information. On-site or off-site service is available depending on your unique requirements. The service incorporates strong encryption algorithms, offering the highest level of security against attacks,
and is fully configurable to meet any applicable standard, including the U.S. Department of Defense (DoD 5015.2-STD) and FIPS 140-2 Level 3 for encryption and key management.
For more information, please contact your sales representative or give our
customer care department a call at (800) 372-7766.
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Document Scanning
Frank Parsons can convert your paper documents into digital images for immediate access on virtually any computer system through our document scanning services. Whether for archival purposes or day-to-day retrieval, any paper records,
from small notes and memos to oversized blueprints and maps, can be converted and indexed for fast access to all your documents. We use state of the art digital scanners and a professionally trained staff to assure you receive a quality result.
Learn more about Document Scanning
Document Scanning Flyer, Download PDF (103k)
For more information, please contact your sales representative or give our
customer care department a call at (800) 372-7766.
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Labeling and Initializing
Frank Parsons offers label and initialization services for new or certified magnetic media. Through this valuable service, your media will arrive labeled and initialized and ready for immediate use, saving you time, money and resources.
For more information, please contact your sales representative or give our
customer care department a call at (800) 372-7766.
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Printer Maintenance
Frank Parsons offers complete printer maintenance and repair services by our team of experienced and professional technicians. We offer a variety of service contracts for proper routine maintenance of your equipment, not only to extend
the life of your printers, but also assist with predicting and budgeting yearly expenses. We also offer "on-call" printer repair services, so you can just contact us when you need service and always pay a flat rate labor charge. All calls for
service receive an immediate response and 95% of our service requests are complete and resolved within 24 hours.
Learn more about Printer Maintenance
Printer Service Flyer, Download PDF (114k)
For more information, please contact your sales representative or give our
customer care department a call at (800) 372-7766.
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Data Domain Disk Solutions
Frank Parsons, through our partnership with Data Domain, can offer high-speed, inline deduplication for disk backup and recovery providing massive data reduction, easy integration into existing infrastructures, scalable data protection,
multi-site disaster recovery and local backup.
Data Domain Appliance Series DD500, Download PDF (553k)
Data Domain Appliance Series DD600, Download PDF (238k)
Additional Information.
[ click here ]
For more information, please contact your sales representative or give our
customer care department a call at (800) 372-7766.
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Xiotech Data Storage Solutions
Xiotech Corporation delivers the highest storage value available today based on its Intelligent Storage Element (ISE™) technology. With ISE, Xiotech® products deliver 100 percent usable storage capacity with no drop in performance as drives are fully utilized. They also provide more performance with less hardware because of their efficiency and enable organizations to scale their storage infrastructures up and out with unmatched flexibility. Additionally, Xiotech significantly reduces storage operation and management costs with the patented self-healing technology of ISE and the industry's only five-year hardware warranty. Also, the ICON Manager user interface integrates and automates storage operations across the array, server and virtual machine layers. With these technologies, Xiotech stands alone in its ability to lower an organization's total cost of ownership for storage.
For more information, please contact your sales representative or give our
customer care department a call at (800) 372-7766.
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Data Center Cleaning
Frank Parsons offers professional data center cleaning services performed by our team of experienced cleaning specialists. Our data center cleaning service can help you eliminate costly downtime by protecting your storage media and essential infrastructure assets. We can put a stop to problems before they start. We offer sub-floor cleaning, perforated tile cleaning, general equipment cleaning and above floor surface cleaning. Our cleaning specialists use only ULPA-filtered vacuums, static-dissipative solutions, lint-free cloths and a low-rpm machine with squeegee designed for use in raised floor computer rooms. No abrasives or abrasive scrub-pads will be used. All floor tiles will be replaced back into their correct position and difficult areas will be 'scrubbed' in a way not to damage the cabinets.
For more information, please contact your sales representative or give our
customer care department a call at (800) 372-7766.
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